FAQ

Questions, answered.

The questions we hear most often from people considering DAVID. If yours isn't covered here, reach out — we reply within one business day.

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AVE delivers synchronized pulses of light through LED glasses and matching tones through headphones at specific frequencies. Your brain naturally follows along — the frequency-following response — which can guide it toward states associated with calm, focus, energy or sleep. It is drug-free and built on 40+ years of research.
CES uses a gentle micro-current delivered through ear-clip electrodes to support the nervous system. It is often combined with AVE for calm, sleep and stress protocols. CES is included on the Delight Pro and Premier (the Delight and Delight Plus are AVE only).
AVE works through light and sound; CES works through a gentle micro-current via ear-clips. Every DAVID includes AVE; the Pro and Premier add CES, and you can use them on their own or together.
No. Every DAVID runs its built-in sessions on its own — no computer, phone or subscription. The Premier can also be programmed with the DAVID Studio software if you want custom protocols.
Most built-in sessions run 15–45 minutes. Sleep and deep-relaxation sessions are longer; focus and energy sessions are shorter. You can stop at any time.
Most people find a daily session works best. Many run a calming session in the evening and a focus session in the morning. Cumulative effects on your baseline typically build over 3–6 weeks of consistent use.
Many people feel a shift during the first session — usually a deeper calm or sharper focus. Steadier changes in sleep, calm and morning focus often settle in over 2–4 weeks of daily use. Responses vary.
Sessions are tuned to alpha, beta, theta, delta, SMR and gamma ranges — associated with calm, focus, sleep, relaxation and alertness. Each session names its frequency and intended state.
The Delight Plus, Pro and Premier are programmable, and the Premier is fully programmable through DAVID Studio — so you or your practitioner can build custom protocols.
Most people notice something in their first session, though responses vary. AVE and CES are a structured, drug-free support for calm, focus and sleep — used alongside, not instead of, professional care.
AVE and CES are non-invasive and drug-free, and have been used in clinical and home settings since the mid-1980s. Stimulation is gentle and well below thresholds that cause adverse effects. Tens of thousands of units have shipped worldwide with a strong safety record.
Side effects are uncommon and mild — occasionally light-headedness, a mild headache or grogginess if a session runs too long when you are starting out. These usually settle within a session or two; shorten the session or pick a lower frequency if needed.
It is not recommended if you have a history of seizures or photosensitive epilepsy, an implanted electronic device such as a pacemaker or defibrillator, or a cochlear implant. If you are pregnant, recovering from a head injury, or on psychiatric medication, check with your clinician first.
In extremely rare cases, AVE has been associated with seizures in people with photosensitive epilepsy. If you or a family member has any seizure history, do not use DAVID without first consulting a neurologist. The included safety guide covers the warning signs.
It is generally used with children from around age 8, with adult supervision and shorter sessions. Many practitioners run reduced-length sessions for children — we recommend involving a pediatric clinician for ongoing use.
Many people use DAVID alongside therapy or medication as a drug-free support. It is not a substitute for treatment — if you have a medical or psychiatric condition, check with your clinician first.
Relaxation and sleep sessions can leave you deeply calm. Give yourself a few minutes to re-orient before driving or using machinery.
Most people start with the Delight Plus or Delight Pro. The Delight Plus is a strong default for home sleep and calm; choose the Pro or Premier for CES and full programmability or clinical use. Our quiz recommends a match based on your goals.
Delight ($349.99): AVE, 10 sessions. Delight Plus ($394.99): AVE, 28 sessions. Delight Pro ($559.99): AVE + CES, 28 sessions. Premier ($994.99): AVE + CES + tDCS/MET, 60+ sessions and the Spectrum Eyeset.
Every DAVID ships with the device, the Tru-Vu Omniscreen LED eyeset, stereo headphones, a charger, a quick-start guide and a carry case. The Pro and Premier also include CES ear-clip electrodes.
Yes — every DAVID comes with a 30-day money-back guarantee. If it isn't a fit, return it in clean, working condition with all accessories for a full refund (minus shipping).
Yes — every DAVID comes with a 1-year manufacturer warranty on the device and eyeset. Reach out if anything isn't working as expected.
Yes — at checkout you'll see pay-over-time options such as Klarna and Shop Pay (availability depends on your region).
If there's a certified Mind Alive practitioner near you, you can book an in-clinic trial through our directory. Otherwise, the 30-day money-back guarantee works as a risk-free trial.
Yes — a DAVID isn't tied to one user; anyone in the household can run the built-in sessions. Eyesets and ear-clips touch the skin, so many families add a spare eyeset.
DAVID devices are rechargeable and run multiple sessions per charge, using the included adapter. They are fully portable — no computer or wall connection is needed during a session.
Apply through the practitioner program page. After we verify your credentials (usually 2–3 business days), you get access to the certification course, wholesale pricing, the protocol library and a directory listing.
Register through the practitioner program page. Once verified, you receive wholesale pricing, the protocol library and a listing in our practitioner directory.
Registered practitioners receive tiered volume discounts that grow with the number of units, plus reseller pricing. Register your practice to see the current rates.
After your practice is registered, you get wholesale pricing, the full protocol library, training resources and a listing in our practitioner directory.
Yes — registered practitioners can join our referral program and earn a commission when a client buys a DAVID for home use. Register your practice for the current terms.
Many practitioners offer in-clinic trials so clients can experience a session before buying. Register your practice to discuss trial and reseller options.
Orders ship within 1–2 business days from Edmonton, Canada. US and Canada: typically 3–5 business days. International: roughly 7–14 business days. Tracking is provided for every order.
Shipping is free on orders over $800 — so the DAVID Premier ships free. For other orders, shipping is calculated at checkout based on your destination.
Yes — we ship worldwide from Edmonton, Canada. Outside the US and Canada, you may be responsible for any import duties or taxes charged at delivery.
We ship worldwide. Delivery times and any import duties depend on your destination — these are shown or calculated at checkout where applicable.
A 30-day money-back guarantee from the delivery date. Return the device in clean, working condition with all accessories; your refund is processed within about 5 business days of receiving it. Return shipping is the customer's responsibility unless the device was defective.
Once your order ships, you'll get an email with a tracking link, and you can check status from your account. If 48 hours pass with no shipping notice, reach out and we'll look into it.
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to change or cancel it. Once it has shipped, the 30-day money-back guarantee applies.
Within the US and Canada there are no surprise duties. Elsewhere, your country may charge import duties or taxes at delivery based on its rates — these are outside our control.

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